Privacy Policy

Elite Surface Coatings Pty Ltd ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information in accordance with Australian privacy laws.

1. Information We Collect
We may collect personal information from you when you:

• Visit our website

• Contact us via phone, email, or online forms

• Request a quote or service

• Sign up for updates or promotions
   

The types of personal information we may collect include:

• Your name, email address, and phone number

• Business or residential address

• Payment and billing details (where applicable)

• Any other information you provide to us directly
   

2. How We Use Your Information
We use your personal information to:

• Provide our products and services

• Respond to inquiries and provide customer support

• Process payments and transactions

• Improve our website and services

• Send service updates, promotions, or marketing communications (you can opt out at any time)
   

3. How We Protect Your Information
We take reasonable steps to protect your personal information from unauthorised access, disclosure, loss, or misuse. This includes using secure systems and limiting access to authorised personnel only.

4. Disclosure of Your Information
We do not sell or rent your personal information. However, we may share it with:

• Third-party service providers who assist in operating our business (e.g., payment processors, IT support)

• Legal or regulatory authorities if required by law
   

5. Cookies & Website Analytics
Our website may use cookies and analytics tools to improve user experience. These tools collect non-personal data such as IP addresses, browser type, and website interactions. You can manage cookie settings in your browser.

6. Your Rights & Choices
You have the right to:

• Access and update your personal information

• Request the deletion of your personal information, where applicable

• Opt out of marketing communications

To exercise these rights, please contact us at the details below.

7. Contact Us
For any privacy-related inquiries, you can reach us at:
Elite Surface Coatings Pty Ltd
0435 773 177
Info@elitesurfacecoatings.com.au


8. Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on our website, and we encourage you to review it periodically.


Last updated: [02/02/2025]